Help › Domain, Email and Account
Domain, Email and Account
Your domain name and email addresses, your password, who else can sign in, and closing your website.
- Your Domain NameHow the domain name that comes with your website works, who owns it, and what to do if you already have a domain name or want more than one.
- Bringing Your Domain Name to ArtSitesThe two ways to use a domain name you already own with your ArtSites website, why we recommend transferring it to us, what we need from you, and what to do if you have lost access to your registrar account.
- Moving Your Domain Name Away from ArtSitesHow to ask us for the transfer code to move your domain name to another company, what keeps working until the move is done, and what ends when your hosting does.
- Changing Your Domain NameYou can change your website's domain name or add another by asking us, and we register it and set up a redirect from the old one; what to think about first.
- Change Your PasswordChange the password you use to sign in to your website's admin, from My Account, by typing your current password and a new one twice.
- Your Email at Your Domain NameHow email addresses at your domain name work for artists who already have them, how they forward to your own inbox, and who to ask about changing where one forwards.
- If Email to Your Address Isn't ArrivingWhat to check when email sent to your domain name's address does not reach your inbox, how to read a bounce message, and what to send us.
- The People on Your AccountWhat Billing, Contact and Admin mean for the people on your account, why each person confirms their email address, who can sign in, and where your Contact page and newsletter get their addresses.
- Using a Newsletter Service With Your Domain NameWhat to do when a newsletter or email service such as Mailchimp asks you to authenticate your domain name, and who adds the records it shows you.
- Add a Website UserAdd another person to your account from the Users screen, and choose whether they receive renewal notices, visitors' messages or can sign in to your admin.
- Sending Email From Your Own AddressHow to reply from your domain name's address in Yahoo Mail, Apple Mail or Outlook.com, and why Gmail's Send mail as for outside addresses is ending in January 2027.
- Change What a Website User Can DoSwitch a person's Billing, Contact and Admin roles on or off with the Yes and No links on the Users screen, and use Edit to change their name, salutation or email address.
- Send Someone a Password or Confirmation EmailEmail a person on your account a link to choose a password with Set or Reset, or a link to confirm their email address with Verify, from the Users screen.
- Remove a Website UserTake a person off your account with Delete on the Users screen, so they no longer sign in or receive your emails, and see why Delete is sometimes greyed out.
- Closing Your WebsiteHow to tell us you want to close your website, what happens to the website and its content afterwards, and why to decide about your domain name before you close.